At Nazmul IT Firm, we prioritize customer satisfaction and aim to provide products and services of the highest quality. However, we understand that there may be instances where a refund is necessary.

Refund Eligibility:

• Refunds are applicable within 07 days of purchase.
• To be eligible for a refund, the product or service must be unused and in the same condition as received.
• Certain products or services may not be eligible for refunds, such as digital service.

How to Request a Refund:
To initiate a refund request, please contact our customer support team at contact page. Please provide your order number and a detailed explanation of the reason for the refund request.

Refund Process:
Once your refund request is received and approved, we will process the refund within few days and let you know the process with refund if applicable. The refund will be issued to the original payment method used for the purchase.

Refund Exceptions:

• We reserve the right to refuse refunds for products or services that do not meet the eligibility criteria outlined in this policy.

Contact Us:
If you have any questions or concerns about our refund policy, please feel free to contact us. We are here to assist you and ensure your satisfaction with our products and services.